How do I use 9-1-1?

Remain calm. Speak clearly. Provide the 9-1-1 telecommunicator with the following information:

  1. Exactly what the problem is
  2. Where the problem is
  3. The phone number you are calling from
  4. Your address and name, if requested

Please stay on the telephone. Answer the telecommunicator’s questions and follow any instructions you may be given.

Show All Answers

1. What is 9-1-1?
2. When should I dial 9-1-1?
3. Where can I dial 9-1-1?
4. How does 9-1-1 work?
5. What if my phone requires an access number for an outside line?
6. How do I use 9-1-1?